Clarabridge Introduces Intelligent Scoring, Interaction Analytics Features
Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced a series of…
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Cognistx AI Powers Community Loan Program
Cognistx's AI solution accelerates a lender's loan process, speeding up the disbursement of millions in COVID-19 relief funds to businesses
Cognistx,…
WorkWave Launches Business Analytics Dashboards
WorkWave, a provider of cloud-based software solutions that support every stage of a service business's lifecycle, announces the launch of its new…
New Research Recognizes Verint for Top Customer Satisfaction Scores in AI and Customer Self-Service
Verint Intelligent Virtual Assistant Also Receives Highest Satisfaction Ratings for Product and Natural Language Understanding
Verint Systems Inc.,…
Alcor Announces a Strategic Partnership with PeopleReign
Alcor, a leading global provider of digital transformation, cloud solutions, security, and implementation services has announced partnership with…
ING Direct Chooses Expert System’s Natural Language Understanding AI to Augment Robotic…
Adoption of Artificial Intelligence will augment decision making, bring efficiency to back office processes and accelerate the application of…
An Introduction to Time Series Artificial Intelligence
The world is about to be flooded with data, with the incubation of the Internet of Things and the overall trend of digitization generating data in…
Vonage Enables AI Chatbot for Spanish Government to Provide Accurate, Updated COVID-19 Information
Vonage API Partner Sngular and AI Experts From the Government Built the Hispabot-COVID-19 Conversational Assistant to Work Through WhatsApp Using the…
Vonage Accelerates Launch of AI Virtual Assistant for Contact Centres to Help Businesses Operate…
Vonage, a global business cloud communications leader, announced the launch of its Contact Center AI Virtual Assistant to help organisations respond…
TCN Launches List Management Services for Its Comprehensive Cloud Contact Center Platform
TCN’s newest addition to its contact center solution offers an easier and more streamlined approach to data management and compliance
TCN, Inc., a…
