Sisense Named an Overall Leader in Customer Experience and a Trust Leader in Vendor Credibility in Dresner BI Market Study

By AIT News Desk On Jun 7, 2021

Sisense receives “perfect recommend” score for fourth consecutive year

Sisense, the leading AI-driven platform for infusing analytics everywhere, announced it is once again an overall leader in 2021 Wisdom of Crowds Business Intelligence (BI) Market Study from Dresner Advisory Services, LLC.

“We offer c************** to Sisense for sustained strong performance in this year’s BI Market Study, and for once again receiving a perfect recommend score from customers.”

The exhaustive annual study, which aims to identify and illustrate key BI trends as reported by end users, and how vendors are aligning to them, looked at the capabilities of more than two dozen market players. Sisense was ranked an overall leader in Dresner’s customer experience model, which relates to how customers interact with vendors daily, and its credibility model, involving the level of confidence customers have with vendors. Sisense also received a “perfect recommend” score, for the fourth consecutive year.

“Our annual market study provides a unique examination of BI user trends, attitudes, and intentions, as well as an unbiased review of the leading suppliers,” said Howard Dresner, founder and Chief Research Officer at Dresner Advisory Services. “We offer c************** to Sisense for sustained strong performance in this year’s BI Market Study, and for once again receiving a perfect recommend score from customers.”

“This Dresner Advisory report provides further validation that Sisense is on the right track in its mission to help businesses go beyond the dashboard, infuse analytics everywhere, and empower customers and employees to act on data at the right time – every time,” Gali Kedar, Chief Customer Officer at Sisense said. “We are particularly thrilled that customers Dresner surveyed see us as a trustworthy partner delivering exceptional AI-driven experiences. It is our goal to empower more workers with the actionable insights they need to make them better at their jobs.”