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ImageSoft, Inc. Unveils OnBase Patient and Contact Tracing Software

Cloud-based app, co-developed with public health department includes input from frontline workers, has 91 percent response rate while solving privacy issues

ImageSoft, Inc., a software development and digital transformation firm, has unveiled its OnBase Patient and Contact Tracing Software, which will aid in the ongoing battle against the spread of COVID-19. Developed in conjunction with the Ottawa County Department of Public Health (OCDPH), this cloud-based application has a 91 percent response rate due to its simple text-based response format.

The tracing software is available to health departments throughout the U.S. looking for innovative and effective ways to fight COVID-19. Vince Hanson, ImageSoft Director of Sales and Marketing made the announcement.

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ImageSoft’s solution solves many problems currently facing other tracing solutions, including patient response rate and privacy issues, while freeing up time for health care workers to focus on patient care.

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“Our approach, developed with a trusted Public Health Department, does not require anyone to ‘opt-in,’ eliminating many of the privacy issues people have. Its origins stem from the challenges and recommendations of front-line workers, such as nurses and epidemiologists,” Hanson said. “This software has saved thousands of hours for front-line healthcare workers and allows them to prioritize cases and immediately identify urgent patients.”

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The application integrates ESRI mapping software, public health records and survey platform Qualtrics. Anyone suspecting they have COVID-19 is sent a two-question daily survey via text or email. Data is connected with state public health reporting systems and the CDC to determine possible hot spots.

Data capture allows for up-to-the-minute reporting, accuracy, and ability to connect with other members of the healthcare community. Real-time dashboards increase accuracy of patient monitoring.

Upon launching, OCDPH immediately began surveying new patients, tracing contacts and high-risk populations, and building an interconnected public health community of nurses, epidemiologists, environmental health professionals to flatten the curve.

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