Cape Resorts Moves 5 Properties to Tripleseat Platform, Citing Its Easy-to-Use System as a Driver for Change

Tripleseat, the leading cloud-based sales and catering management platform for hotels, announced  it has signed on Cape Resorts, adding a diverse portfolio of properties in Cape May, N.J., and Long Island’s East End to its platform.

Cape Resorts launched over 30 years ago with the goal of giving people a destination to visit with authentic charm and the comforts and amenities of today. Each property, often historic facilities, offers a unique lodging experience supplemented by dynamic restaurants, bars, lounges, successful retail, wellness outlets, and family-friendly activities and programming.

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“We’ve been looking for a system that offers simplicity and ease of use, which we believe we’ve found with Tripleseat,” said Jeanni Seetoo, EVP of Revenue Management for Cape Resorts.

Key Tripleseat Hotels features that impressed the Cape Resorts team include:

• Simplifying the group booking process
• Improving operational efficiency and team communications
• Tracking sales, insights, and growth

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With roots in hospitality, the platform was built to be a unified, easy-to-use platform with an inherent focus on the user and customer experience.

“We are thrilled that Cape Resorts has decided to make the change to utilize Tripleseat as their event and group bookings software. The variety of properties they manage will be a great fit for our platform. We look forward to growing our relationship as they continue to expand,” said Tripleseat CEO Jonathan Morse.

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