Technology Telefónica and Atento Renew Their Global Alliance Until the End of 2025 PR Newswire Apr 11, 2023 Both companies have signed the renewal and extension of the Master Service Agreement that includes the joint operations of both entities.…
Financial Services Atento Announces Signing Of New Super Senior Revolving Credit Facility AIT News Desk Dec 30, 2021 - The IDB Invest credit facility to provide $43 million in financing, which may be raised to $50 million - New credit facility further strengthens…
Martech Atento Is Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO AIT News Desk Feb 17, 2021 The report by Gartner evaluates companies based on their completeness of vision and ability to execute Atento, one of the five largest global…
Martech Atento’s Innovation Hub Launches Startup Accelerator Program and Open Innovation Platform AIT News Desk Dec 2, 2020 Atento S.A., the largest customer relationship management and business process outsourcing services provider in Latin America, and among the top five…
Martech Atento Named Leader in Latin American CX Service Market AIT News Desk Nov 5, 2020 Atento’s market share approximately three-times higher than second-largest provider in Latin America’s aggregated domestic customer experience market…
Security Atento Announces Proposed Offering of Senior Secured Notes AIT News Desk Sep 18, 2020 Atento S.A., the largest provider of customer relationship management and business process outsourcing services in Latin America, and among the top…
Martech Atento Initiates Global Migration to Cloud-Based SAP S/4 HANA ERP System AIT News Desk Sep 15, 2020 First phase of migration to be implemented at flagship operation, Atento Brazil Atento S.A., the leading provider of customer relationship…
Financial Services Atento Announces Institutional Investors to Acquire Bain Capital’s Equity in the Company AIT News Desk May 8, 2020 HPS Investment Partners, GIC and Farallon to Invest Independently in Atento Atento S.A., the leading provider of customer relationship management…
Analytics Atento Provides Update on COVID-19 Response AIT News Desk Apr 14, 2020 Agents working remotely increases to nearly 40% of global workforce Services Atento launched for Latin-American governments to facilitate information…
Robots Atento Celebrates the First Graduation of RPA Technology Consultants AIT News Desk Dec 18, 2019 The CET Is a Role Model for the Transformation from a Traditional Customer Relations Business to a Next Generation Customer Experience Business…