Appy Pie Endpoint, a premier source of AI APIs, has launched an innovative suite of Virtual Try-On APIs, aimed at transforming the customer…

Celebrating the Grand Opening of Barranquilla, Colombia, as a Key Milestone in UnifyCX's Global Growth UnifyCX, officially launches today, marking…

Partnership includes the enhancement of Konecta's Digital Unit with Google Cloud's Customer Engagement Suite and Generative AI solutions 500…

Netcracker Will Provide Its Award-Winning, Industry-Leading AI Solutions to Accelerate the Middle Eastern Operator’s Transformation Journey and…

More than a quarter of partners believe that 76-100% of their revenue will come from AI technologies over the next 4-5 years. Partners…

Mitel Interaction Recording Insights AI analyzes valuable customer communication data to boost quality management and compliance Mitel, a global…

Partnership is exclusive within the healthcare BPO industry Everise, a leader in transforming customer service for global healthcare companies, today…

Recent Platform Enhancements Include Extending 8x8 Intelligent Customer Assistant to Support Voice Interactions and Additional AI Capabilities…

Boomi to use ServiceNow solutions to deliver streamlined customer support and improved self-service experiences ServiceNow to integrate Boomi’s…

Actifai, a pioneer in artificial intelligence solutions for broadband and communications service providers, today announced its new customer…