Technology Predictika Poised to Revolutionize Customer Experience Everywhere AIT News Desk Feb 1, 2023 Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based…
Machine Learning 73% of Consumers Believe AI can have a Positive Impact on their Customer Experience AIT News Desk Feb 1, 2023 Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new research…
Technology WOWorks Partners with Olo, Streamlining Operations and Customer Experience AIT News Desk Jan 31, 2023 Parent Company of Better-For-You Fast Casual Restaurants Partners with Olo to Provide Best-in-Class Digital Experiences for Guests and Franchise…
Technology Zurich Selects AWS to Accelerate Digital Transformation and Deliver New Customer Experiences at… AIT News Desk Jan 31, 2023 With AWS as its preferred cloud provider, global insurance leader will use AWS capabilities and the AWS Europe (Zurich) Region to speed innovation…
Technology NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation AIT News Desk Jan 31, 2023 NICE announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership…
Technology TopBloc Announces Expansion of its Office of Customer Experience AIT News Desk Jan 31, 2023 TopBloc announced the expansion of its Office of Customer Experience and its intention to expand its offerings to include advisory support and…
Technology MAIF Expands Partnership with Zelros to Leverage AI for Agent Effectiveness to Drive Better Customer… AIT News Desk Jan 31, 2023 In a continuous effort to improve the effectiveness of advisors and the satisfaction of its members, MAIF has expanded upon its collaboration with…
Technology Joget Launches New Global Partner Program to Expand Reach and Enhance Customer Experience AIT News Desk Jan 31, 2023 Joget Inc, the open-source no-code/low-code application development platform company with a worldwide presence and customer base, announced the…
Technology TDCX Announces Launch of Digital Customer Experience Center of Excellence in Singapore to Pioneer… AIT News Desk Jan 27, 2023 Center will focus on CX solutions that enable hyper personalized and seamless customer engagement physically and in the metaverse TDCX , an…
Natural Language Interactions Secures Patent for Intent and Entity Recognition, Real-Time Sentiment Understanding to… AIT News Desk Jan 27, 2023 Proprietary speech understanding technology significantly enhances and streamlines customer service Interactions, the world leader in conversational…