Unified, cloud engagement hub harnesses holistic customer data, artificial intelligence and machine learning to drive end-to-end, winning experiences…

According to new research released by Zendesk, Inc  in partnership with Enterprise Strategy Group (ESG), companies in Asia Pacific (APAC) that have…

New innovation lab to integrate Windstream Enterprise Cloud Core with VMware SASE Windstream Enterprise (WE), a managed communications service…

A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market Based on its recent…

FleetPride, Inc. has introduced its new e-commerce site to enable customers to confidently research and quickly order parts. Previously, site visitors…

urLive Software Inc., a cloud-based communication services provider announced the launch of the urLive Customer Engagement Platform. The next…

According to new research released by Zendesk, Inc.in partnership with Enterprise Strategy Group (ESG), companies that have continued to invest in…

The platform delivers AI-driven insights that empower insurance distributors to stay competitive, drive more revenue while minimizing churn with a…

Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…

RESHAPE by Insider, is an annual two-day leadership and experience virtual summit hosted for CMOs, CX pioneers, senior executives, and industry…