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Customer Experience
TikTok and Sprinklr Expand Partnership to Help Brands Unify and Scale Organic and Paid Content
As an official partner in the all-new TikTok Content Marketing specialty, Sprinklr is now the only TikTok Marketing Partner supporting organic and…
HubSpot Expands App Accelerator Program to Bring High Quality Apps to International Customers
HubSpot, we’ve adopted a customer-first, problem solving philosophy. That’s why we launched the App Accelerator program in 2020 - because we know that…
European Business Communications Provider Dstny Acquires Tactful AI to Accelerate Its Position in…
Dstny, the European leader in business communications, announced the acquisition of Tactful AI, a technology start-up based in the UK and Egypt, that…
First Insight Named a Major Player by IDC MarketScape for Worldwide Retail Price Optimization…
First Insight, Inc., the world’s leading Next-Gen Experience Management (XM) technology platform leveraging predictive analytics to transform how…
Empathy.co Sets New Standard for Ethical E-commerce With Latest Search and Discovery Platform
Leading retailers Massimo Dutti and Music Magpie to utilise Empathy’s technology as part of their online shopping experience
AI technology…
Vivun Raises $75 Million Series C to Transform B2B Selling as We Know it
Vivun, a global provider of Buyer Experience (BX) software, announced a $75 Million Series C round led by Salesforce Ventures, with participation…
Enhance Customer Communications with GhostDraft’s New Guidewire Marketplace App
Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for…
Fulcrum Lands $5 Million in Funding for Customer Data Personalization
Fulcrum, a leader in real-time personalization, announced it landed $5 million in funding, bringing the total amount raised to $7 million. Led by…
mParticle Democratizes Access to Its Enterprise Grade Customer Data Infrastructure Product
mParticle, the leader in customer data infrastructure, announced it would make its enterprise product available via two additional options including a…
New Research from Harvard Business Review Analytic Services, Sponsored by ServiceMax, Underscores…
As organizations move forward with digital transformation initiatives, migrating to an asset-centric model can deliver greater value in terms of…