Customer Experience

The acquisition will further strengthen Thoughtworks’ capabilities in CX and end-to-end product development; bolster presence in Canada…

A single unified inbox for understanding, segmenting and responding to everything customers are saying across social media, messaging apps, email and…

Solace, the leading enabler of event-driven architecture for real-time enterprises, announced that the Schwarz Group, a multinational retail group…

Forsta, a Leader in the 2021 Gartner  Magic Quadrant  for Voice of the Customer, will gain scale and investment to further accelerate product…

Deployed on quality content platforms, the world’s first knowledge dashboard leverages innovative technology to show users how much they know about…

Video, texting and engagement leader TruVideo and Outsell, the only AI-driven customer data and engagement platform for the automotive industry,…

Loris, the conversational AI software that assists human agents in real time to make customer support more human, empathetic, and scalable, announced…

Employee Experience ID offers a unified view of every employee’s experience to build trusted relationships between employers and employees Qualtrics,…

Datum Future announced the results of its Customer Journey Sandbox - an initiative aimed at empowering people to access new services built on…

Current and prospective customers of both companies can leverage exclusive benefits as part of this new alliance ecosystem. Pharmaceutical labelers…