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Customer Experience
PalFish Chooses Vonage to Enhance Customer Acquisition and Post-Purchase Services
Vonage Communications APIs enhance and build improved customer experiences
Vonage, a global leader in cloud communications helping businesses…
Solvvy Chooses Rocketlane to Deliver Delightful Customer Onboarding Experiences
Rocketlane, a purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, has added leading conversational AI and…
Bairong’s New Precision M***************** Empowers Financial Institutions to Make Data-Driven…
Bairong Inc, a leading independent AI-powered technology platform in China, announced that the Company has been granted a new patent for its smart…
Launch of NEC Smart Workspace Emanates the Future of Work and Enhances the Employee and Customer…
Innovative Workplace Management solutions enable enterprises to accommodate for welcoming, flexible, efficient, and safe environments
NEC…
Amplitude Welcomes Lambert Walsh as Company’s First Chief Customer Officer
Adobe and DocuSign alum to deepen and scale Amplitude’s customer-centric approach
Amplitude, Inc, the pioneer in digital optimization, announced the…
IHG Hotels & Resorts Taps Medallia Zingle to Create Exceptional Guest Experiences In The Moment
Medallia, Inc., the global leader in customer and employee experience, announced that IHG Hotels & Resorts has selected the leading intelligent…
SAP Reimagines Services and Support Portfolio
SAP SE announced that it has simplified its services and support portfolio by pivoting to focus heavily on customer adoption and consumption. The…
NICE and Deutsche Telekom Global Business Announce Comprehensive Partnership to Bring the Power of…
The alliance enables companies across the continent to deliver frictionless, digital self-service and agent-assisted experiences with CXone
NICE …
HundredX, Inc. Successfully Completes Series D Funding
Accelerating Breakthrough Platform Focused on Market Share Strategies
HundredX, Inc., a novel real-time market share strategy platform, successfully…
8×8 and Genesys Partner to Integrate 8×8 Cloud Unified Communications with Genesys Cloud…
New Integration Helps Cross-functional Teams Communicate and Collaborate, Reducing Customer and Employee Friction and Increasing Loyalty
8x8, Inc. a…