Machine Learning ServiceNow and Boomi Announce Strategic Commitment to Elevate Customer Experiences Through… Business Wire Jul 25, 2024 Boomi to use ServiceNow solutions to deliver streamlined customer support and improved self-service experiences ServiceNow to integrate Boomi’s…
Customer Experience The Cost of Getting Customer Experiences Wrong is Skyrocketing in 2024 Brad Anderson Apr 16, 2024 The economy is off to a blazing start in 2024, but customer loyalty is more transient than ever. Companies have a staggering $3.7 trillion at risk…
Machine Learning PROG Holdings and Infosys Partner for AI-Powered Customer Experiences and Operational Automation PR Newswire Mar 1, 2024 PROG Holdings, the fintech holding company for Progressive Leasing, Vive Financial, Four Technologies, and Build, and Infosys, a global leader in…
AI Machine Learning Projects Lenovo enhances customer experiences with personalized, AI-driven online support Pooja Choudhary Feb 22, 2024 Introduction Lenovo developed Smart Avatar—a groundbreaking artificial intelligence solution—by combining their products, services, and customer care…
Technology Admiral Selects Google Cloud to Accelerate Innovative Customer Experiences PR Newswire Feb 14, 2024 Google Cloud's data analytics capabilities and AI /ML technologies will drive innovation and improve operational efficiency Admiral, a leading…
Technology Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences GlobeNewswire Feb 13, 2024 Social Customer Care by Sprout Social enables brands to provide faster, personalized and complete customer care Sprout Social, an industry-leading…
Technology ActionIQ Announces CX.AI To Enable True 1:1 Personalized Customer Experiences PR Newswire Jan 30, 2024 CX.AI Data And CX.AI Content Are The First Set In A Suite Of Planned AI Releases That Build On ActionIQ's Commitment To Pushing Data-Powered CX…
Technology CMC Networks Upgrades Global Network Operations Centre to Enhance Customer Experiences AIT News Desk Jan 16, 2024 The upgrade will digitally transform the company’s operations with Artificial Intelligence and a fully integrated switching, routing, and Access Point…
Technology Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences Business Wire Jan 12, 2024 Infobip now integrates advanced analytics and generative AI within its rich SaaS portfolio to provide a comprehensive platform for digital…
Technology Zuper and Freshworks Join Forces for Exceptional On-the-Go Customer Experiences Cision PRWeb Jan 5, 2024 Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, announced an integration with Freshworks…