Technology Ty Chooses 8×8 XCaaS for Enhanced Customer Experiences and Employee Collaboration Business Wire Dec 13, 2023 Beanie Babies Manufacturer Improves Communications, Enhances Data and Insights, and Reduces Costs with 8x8’s Cloud Contact Center and Unified…
ChatGPT BUSINESSNEXT Unveils GPTNEXT: Revolutionizing Customer Experiences with Generative AI GlobeNewswire Dec 11, 2023 AI ready data and models to redefine and simplify customer experiences in financial services BUSINESSNEXT, a universe of composable enterprise…
Machine Learning Zoom Delivers AI-powered Customer Experiences at an Unbeatable Value AIT News Desk Dec 7, 2023 New innovative product offerings include robust omnichannel and advanced AI solutions Zoom Video Communications announced enhancements across its…
Machine Learning OneSpan Introduces New Partner Network Program for Seamless Customer Experiences PR Newswire Dec 7, 2023 Empowering partners to expand their portfolio with high-assurance identity proofing, strong authentication, and secure e-signature solutions…
Technology Treasure Data CDP Selected by Nissan Motor to Drive Better Customer Experiences PRNewswire Nov 29, 2023 CDP Brings Personalization to Every Customer Touchpoint for Leading Auto Manufacturer Treasure Data™, a leading enterprise customer data platform…
Technology Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service Customer Experiences… PR Newswire Nov 9, 2023 Ushur’s Customer Experience Automation (CXA) platform is now available on the Five9 CX Marketplace, enabling rapid integration with the Five9…
Machine Learning Innervate Unveils Next Generation of Industry’s First Enterprise-Grade GenAI Solution for… PR Newswire Nov 3, 2023 Now, Fortune 500 companies can execute unlimited, modern CX use cases leveraging advanced generative AI and automation. Innervate, the dynamic…
Machine Learning Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New… Business Wire Nov 3, 2023 The Talkdesk AI-powered financial services cloud contact center platform supports companies as more people embrace digital banking interactions…
Technology Cogito Secures New Funding to Empower Better Agent and Customer Experiences Business Wire Oct 26, 2023 New funding from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital will fuel innovations…
Machine Learning Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer… PRNewswire Oct 18, 2023 Mazda Motor Europe has moved its on-premise CX operations to a unified cloud platform with CXone NICE announced that Mazda Motor Europe,…