Technology Artefact and Treasure Data Partner to Enable Brands to Deliver Personalized Customer Experiences PR Newswire Jun 28, 2023 Treasure Data a leading enterprise customer data platform (CDP) provider announced a new formal partnership with global data consulting services…
Technology Personalizing Retail Customer Experiences: What’s the Missing Link? Katherine Buckland Jun 27, 2023 The results are in, and the verdict is emphatic: Personalization works. And yet, though proven to drive revenue and customer loyalty to the point that…
Machine Learning Seismic Spring 2023 Release Adds New Personalization and Generative AI Capabilities to Power Better… AIT News Desk Jun 13, 2023 Seismic, the global leader in enablement, announced its Spring 2023 Release which builds on Seismic’s leadership in AI-guided selling with new…
Machine Learning Admiral Insurance Reimagines Customer Experiences with Genesys PR Newswire Jun 7, 2023 UK's largest auto insurer moves to AI-powered Genesys Cloud CX for its all-in-one capabilities to deliver personalized digital customer and employee…
Technology Rio SEO Launches New Local Experience (LX) Platform, Streamlining Customer Experiences for Global… Business Wire Jun 5, 2023 New offerings bring top tier customer experience and local marketing solutions together as part of Forsta’s Human Experience (HX) Platform Rio…
Technology Cincom Systems Partners With Sapiens To Deliver Better Customer Experiences Through Automated… PR Newswire May 26, 2023 Cincom Systems, a global organization devoted to business success through process automation is pleased to announce a strategic partnership with …
IT and DevOps Amdocs to Acquire Service Assurance Business of TEOCO to Assure and Enable Monetization of Next… AIT News Desk May 10, 2023 Amdocs, a leading provider of software and services to communications and media companies, announced that it has entered into a definitive agreement…
Technology Stratix Launches Transformative Retail Customer Experiences with Zebra Technologies’ Solutions PR Newswire Apr 28, 2023 Stratix Corporation, a leading provider of Managed Mobility Services (MMS) in the U.S., has released a new interactive video experience showing how…
Machine Learning Zendesk adds OpenAI Integration to Expand AI-powered Customer Experiences AIT News Desk Apr 21, 2023 Combining the industry leading capabilities of the Zendesk Suite with the power of OpenAl helps businesses deliver a more intelligent customer…
Machine Learning Zenarate AI Coach Simulation Training Helps Startek Develop Confident Top-performing Agents and… PRNewswire Apr 21, 2023 Zenarate, the leading Simulation Training solution, announced that Startek, a global customer experience (CX) solutions provider, is using its AI…