Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New…
The Talkdesk AI-powered financial services cloud contact center platform supports companies as more people embrace digital banking interactions…
Cogito Secures New Funding to Empower Better Agent and Customer Experiences
New funding from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital will fuel innovations…
Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer…
Mazda Motor Europe has moved its on-premise CX operations to a unified cloud platform with CXone
NICE announced that Mazda Motor Europe,…
Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Customer Experiences
Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world's leading digital frontline workplace announced a…
Deloitte Digital Enhances DigitalMIX Platform With Salesforce to Drive Productivity and Improve…
DigitalMIX with Salesforce Einstein helps clients jump start their AI journey
Deloitte Digital announced a collaboration with Salesforce to integrate…
Ping Identity’s New Solution Propels a Passwordless Future for Better Customer Experiences
Helping customers go Passwordless has never been easier or more secure
Ping Identity leading provider of seamless and secure digital experiences, has…
Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster
Streamlines Integration Between Amplience's CMS Dynamic Content and Leading Commerce Platforms - including Salesforce Commerce Cloud, Shopify, Big…
Dentsu Helps Brands Create Generative AI-Powered Customer Experiences with Salesforce
Dentsu and Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company announced that they are collaborating…
Yext Delivers Summer ‘23 Release with New DXP Innovations to Help Businesses Accelerate Success…
Yext simplifies how organizations generate experiences for any customer on any digital channel at scale
Highly anticipated Yext Chat now…
ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone
NICE simplified ABN AMRO’s infrastructure with migration to the cloud
NICE has announced that ABN AMRO, a leading eurozone financial institution…