Avtex to support deployment of Daon IdentityX to Genesys Cloud CX customers Daon, the Digital Identity Trust company, announced the availability…

ValidSoft, announced its Trusted eXperience is now available on the Genesys AppFoundry, the industry's largest dedicated marketplace focused on…

Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner Magic…

SuccessKPI, Inc., a leading cloud-native contact center customer experience insight and action platform provider, announced its solutions are…

Leading conversational AI provider brings cost savings to Genesys customers Uniphore, the leader in Conversational Automation, announced that…

transcosmos inc. hereby announces that the company has started offering a cloud contact center platform, Genesys Cloud CX provided by Genesys Cloud…

Genesys, a leader in cloud customer experience orchestration, announced innovation that makes it possible for businesses to operationalize empathy for…

Balto, the #1 real-time guidance platform for contact centers, announced that its AI-powered enterprise conversation excellence solutions are now…

Genesys to actively enable indirect and direct channel with combined Zoom Phone and Genesys Cloud CX solution Zoom Video Communications, Inc. and…

SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation…