Adobe announced that General Motors (GM) has selected Adobe Experience Cloud to deliver one-to-one personalized interactions at scale for millions of…

Leading Customer Engagement Platform Introduces New Communications Platform to Expedite Conversations With Live Agents Factoreal, the leading…

8x8,a leading integrated cloud communications platform provider, announced new AI-driven enhancements that transform business and contact center…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, will showcase new innovations advancing…

 Pegasystems  the low-code platform provider empowering the world's leading enterprises to Build for Change, announced plans to extend its use of AI…

Aviso, the only end-to-end AI revenue operating system, announced new AI-Assisted, Rep-Triggered Customer Engagement capabilities. Utilizing Large…

ShiftPixy, a Florida-based national staffing enterprise which designs, manages, and sells access to a disruptive, revolutionary platform that…

The market for Artificial Intelligence (AI) applications for Business Operations including Food ordering Customer Engagements has been steadily…

Consumers became more critical of customer engagement over the past year, and disagree with the high marks brands give themselves for personalization…

Analytic Partners, the leader in commercial analytics, has appointed Dave Rodrigues as a Senior Vice President for Customer Engagement, based in …