Modernized Mobile Workforce Management Platform to be Implemented by Infosys Will Optimize Customer-Facing Field Operations KloudGin,  the…

Actifai, an AI-powered customer engagement platform for broadband providers, highlighted the significant impact its flagship product, Engage, is…

Modernized Mobile Workforce Management Platform to be Implemented by Infosys Will Optimize Customer-Facing Field Operations KloudGin, the leading…

In support of its innovative digital engagement strategy, John Lewis & Partners has teamed up with StoryStream to celebrate and elevate…

Customers expect personalized interactions from businesses, whether they’re shopping online from a laptop or standing in line with a mobile device in…

Showcased at Sitecore Symposium 2022, these product offerings disrupt the CX status quo – from AI-powered Sitecore Search that enables smarter content…

Sestek’s offerings complement Unifonic, and the combined capabilities will result in a more holistic customer engagement offering to their global…

The company accelerates innovation as a trusted customer engagement provider, re-imagining the brand with new emphasis on its LinkLive platform.…

Tact.ai, the customer engagement company for life sciences, announced the appointment of two new Board Advisors from the pharma industry: Giuseppe…

Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using conversational AI, workflow automation…