Machine Learning Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the… PR Newswire Nov 6, 2023 Digital business services company honored for customer-centric immersive experiences and revolutionary solutions that helped gained client loyalty …
Machine Learning Innervate Unveils Next Generation of Industry’s First Enterprise-Grade GenAI Solution for… PR Newswire Nov 3, 2023 Now, Fortune 500 companies can execute unlimited, modern CX use cases leveraging advanced generative AI and automation. Innervate, the dynamic…
Machine Learning 8×8’s AI-powered Intelligent Customer Assistant Drives Customer Experience Success and Enhanced… Business Wire Nov 3, 2023 8x8, Inc. a leading integrated cloud contact center and unified communications platform provider announced that 8x8 Intelligent Customer Assistant has…
Machine Learning Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New… Business Wire Nov 3, 2023 The Talkdesk AI-powered financial services cloud contact center platform supports companies as more people embrace digital banking interactions…
Technology Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training PRNewswire Nov 2, 2023 Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI…
Technology Ushur Launches Studio to Bring Customer Experience Automation to Business Users AIT News Desk Nov 1, 2023 Introduces generative AI to its no-code platform to enable rapid multichannel engagement design for citizen developers and non-technical users Ushur,…
Customer Experience Conduent CXNow Customer Experience Solution Incorporates AI Capabilities With Rapid Deployment and… GlobeNewswire Oct 31, 2023 Conduent Incorporated , a global technology-led business solutions and services company, announced Conduent CXNow, a digital Customer…
Machine Learning STELLA AI Integrates with Reynolds and Reynolds to Revolutionize the Dealer-Customer Experience PRNewswire Oct 27, 2023 STELLA Automotive AI, the leading provider of high-end conversational AI technology designed to revolutionize the customer experience for the…
customer Experience Redbubble Expands Partnership With Rokt to Enhance Customer Experience and Drive Revenue Using AI PRNewswire Oct 27, 2023 Rokt, the leading ecommerce technology company using machine learning to make transactions more relevant to each shopper, announced its partnership…
Technology Cogito Secures New Funding to Empower Better Agent and Customer Experiences Business Wire Oct 26, 2023 New funding from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital will fuel innovations…