New Funding to Accelerate Growth and Support New Machine Identity Protection Development Fund Venafi, the leading provider of machine identity…

Sumo Logic and Amazon Web Services Build on Existing Relationship to Help Organizations Like The Pokemon Company Int. Get Deeper Operational and…

New MIT Technology Review Insights Report Sponsored by Genesys Finds Global Brands Using AI Benefit from Increased Efficiency, Greater Brand Loyalty,…

The potential of AI has been appealing to people like me in our industry for a long time, but we’re now finally beginning to see real-world benefits…

When It Comes to Getting the Best Customer Service, New Genesys Study Shows 75% of Consumers Say a Human Is Needed While 76% Turn to Digital…

The New Product Allows Customers to Route Their Queries to Crowd Service Ambassadors and Improve Customer Service Limitless, the UK-based inventor…

Google Cloud services could see more inroads into AI and NLP-based technology in the very near future. Google is betting heavily on smart technologies…

Contrary to popular belief and the buzz around it, AI has been around for ages. But it has had its highs and lows. At present, let us simply focus on…

With Amazon SageMaker, many more everyday developers and scientists are incorporating machine learning into their applications than ever before…

As a martech enthusiast, I can vouch that there are hardly any marketers or sales professionals today, who are not incorporating…