customer experience

Silicon Valley Insurtech Pioneer Implements Bot to Better Serve Global Customers VisitorsCoverage Inc. announced the initial launch of their…

Cyara’s cloud-based approach enables enterprises to automate the testing and accelerate the development of innovative customer journeys that delight…

Customer experience doesn’t begin and end with a visit to a store or website. The journey that leads to sales at checkout and builds brand loyalty for…

Lazydays, The RV Authority, announces that Tom Peterson has joined the Company as its Chief Marketing Officer (CMO). Mr. Peterson joins Lazydays from…

Moneypenny, the UK's leading provider of web chat, answering services and outsourced switchboards for small and large businesses, has extended its…

User Engagement and Retention Leader Drives Momentum in Gulf Cooperation Council Market with More Than 25 Customers CleverTap, a leading AI-powered…

BluLogix, a leader in complex billing and monetization solutions, is very pleased to announce that sales veteran, Brett McKinnon, joins as BluLogix’…

BluLogix, a leader in complex billing and monetization solutions, is very pleased to announce that sales veteran, John Burnside, joins as BluLogix’…

Zendesk Chat Sees 40 Percent Year-On-Year Growth of Completed Chat Interactions Globally, With the Team Now Expanding Its Role to Drive Development of…

New Additions Feature More Curated Recommendations to Create a Seamless and Personalized In-App Experience, Along with a New Polling Feature to…