Financial Services Payments Veteran Amy Porter Appointed to Paytronix Board AIT News Desk Jun 8, 2020 Paytronix Systems Inc., the developer of the most advanced digital guest experience platform, today announced that Amy Porter, Founder and Executive…
SaaS Stella Connect Releases Remote CX Toolkit AIT News Desk Jun 4, 2020 Toolkit ties together advice from CX leaders and experts, industry insights, and actionable tips Stella Connect, a disruptive provider of SaaS …
Computing Unified Power Acquires Power BackUPS in Latest Acquisition Growth AIT News Desk Jun 4, 2020 Unified Power expands its growing portfolio with its fourteenth strategic acquisition, this time with Power BackUPS of Graham, North Carolina, a…
Martech Zendesk Lauded by Frost & Sullivan for Delivering Seamless Omnichannel Digital Customer… AIT News Desk Jun 3, 2020 Sunshine Conversations data platform introduces effective and consistent conversational interfaces across existing and emerging customer contact…
Big Data Merkle RMG Appoints Phil Yamamoto as President AIT News Desk Jun 1, 2020 Yamamoto’s Hire Follows Former President Bill Sayre’s Promotion to CEO, Merkle RMG Merkle, a leading technology-enabled, data-driven performance…
Sales and Customer Support Glia Named a Gartner Cool Vendor in CRM Customer Service and Support AIT News Desk May 29, 2020 Digital Customer Service provider recognized in Cool Vendors research, designed to highlight interesting, new and innovative vendors, products and…
Apps Titanium Mobility App Paves the New Way in Car Rental AIT News Desk May 29, 2020 Titanium Mobility is a newly launched whitelabel app by Car Rental Gateway. This app gives a possibility to fully digitise car rental service and…
Mobile Hexindai Launches Social e-Commerce Platform Xiaobai Maimai AIT News Desk May 28, 2020 Hexindai Inc., a fast-growing consumer lending marketplace in China, announced that it has launched Xiaobai Maimai, a membership-based social…
Martech Vonage Contact Center helps Onecom Avoid Disruption in Customer Experience During COVID-19 AIT News Desk May 28, 2020 Vonage, a global business cloud communications leader, today announced that Onecom has maintained its commitment to outstanding customer service with…
Machine Learning Sitel Group, Uniphore Partner to Transform the Customer Experience Industry Through AI and… AIT News Desk May 27, 2020 Advanced technology from Uniphore combined with decades of exceptional customer service know-how from Sitel Group will deliver new CX capabilities for…