First Ever AI Travel Insurance Chatbot Launched by VisitorsCoverage

By AIT News Desk On Mar 10, 2020

Silicon Valley Insurtech Pioneer Implements Bot to Better Serve Global Customers

VisitorsCoverage Inc. announced the initial launch of their revolutionary AI chatbot, Luna, who will help respond to customer queries and help travelers navigate through the complicated world of travel insurance. The first of its kind in the travel insurance industry, the VisitorsCoverage chatbot was built using artificial intelligence and has machine learning capabilities, allowing it to adapt and grow with every customer interaction to make it smarter and improve accuracy and relevance of responses.

Since its inception in 2006, VisitorsCoverage has been a trailblazer in leading the industry by adopting emerging technologies to improve overall customer experience and setting new benchmarks in digital transformation within the travel insurance space.

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A global company, VisitorsCoverage Inc. has customers all over the world in every time zone. The development of this chatbot will help to ensure customers receive top-notch customer service regardless of their location and time difference. The chatbot is yet another way VisitorsCoverage shows dedication to customer education and simplifying travel insurance through innovation.

“We are excited to bring Luna the chatbot to VisitorsCoverage to better assist our global customers around the clock,” said VisitorsCoverage CEO and Founder, Rajeev Shrivastava. “We are proud to be the first in the industry to adopt this method of deep learning to better serve global travelers, and look forward to continuing to create innovative insurtech solutions.”