Social Customer Care by Sprout Social enables brands to provide faster, personalized and complete customer care Sprout Social, an industry-leading…

The partnership between Prophecy International and SOFTEL, which brings together emite's analytics with SOFTEL's artificial intelligence and cloud…

Revolutionary Upgrade Empowers Enhanced Survey Intelligence and Customer Insights Sogolytics, a pioneering force in experience management software,…

Automated quality assurance and agent performance improvement software boosts the quality of sales and service interactions evaluagent, a global…

Also taps former Walmart executive Dory Butler to lead work across consumer channels Verizon is investing more in customer experience with the…

Second Cup is thrilled to announce the test introduction of its latest technological innovation The Second Cup Coffee Company Inc., a leading…

Global robotics leader upgrades delivery and reception robot with immersive advertising, cutting-edge cameras, and first-of-its-kind smart tray…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, introduced Wave iX, the definitive…

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience Frost & Sullivan researched the…

CX.AI Data And CX.AI Content Are The First Set In A Suite Of Planned AI Releases That Build On ActionIQ's Commitment To Pushing Data-Powered CX…