Technology Genesys and World Wide Technology Team Up for Next-Generation Customer and Employee Experience… AIT News Desk Jan 13, 2023 Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology…
Technology Genesys Sets the Pace for Industry Sustainability Initiatives with Latest ESG Recognition AIT News Desk Jan 12, 2023 Genesys, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings for its marked…
Machine Learning Genesys Announces Strategic Collaboration Agreement with AWS AIT News Desk Jan 10, 2023 Genesys, a global cloud leader in experience orchestration, announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services, Inc.…
Technology Genesys Announces Executive Leadership Appointments AIT News Desk Dec 10, 2022 Genesys, a global cloud leader in experience orchestration, announces changes to its executive leadership team. Olivier Jouve transitions to the…
Technology Sitel Group Partners with Genesys to Accelerate Brands’ Digital Transformation AIT News Desk Dec 7, 2022 This partnership supports brands’ strategies to move to the cloud, become fully omnichannel and deliver integrated customer and employee…
Technology HGS Partners with Genesys AIT News Desk Nov 22, 2022 Hinduja Global Solutions (HGS), a leading and innovative provider of solutions in consumer engagement, digital customer experiences (CX), and business…
Technology New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer… AIT News Desk Nov 14, 2022 Genesys, a global cloud leader in experience orchestration, announces the release of "The Challenge of Customer-Centric Banking," a research report…
Sales and Customer Support Abstrakt Announces 6 New Integration Partners AIT News Desk Oct 4, 2022 Abstrakt announced that the company has expanded its solution with six new integration partners including Five9, Outreach, Genesys, RingCentral, NICE…
Cloud Genesys Introduces AI Experience, A Complete Way for Businesses to Orchestrate Unique Customer… AIT News Desk Sep 28, 2022 Genesys, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help…
Customer Experience Genesys Named a Leader in Conversation Automation Solutions Report AIT News Desk Sep 19, 2022 Genesys, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester New Wave: Conversation Automation…