Ovum

IPsoft, one of the largest independent leaders in enterprise artificial intelligence (AI), announced its membership to the Microsoft Partner Network…

Out of Over 100 Products Evaluated by Gartner, Bright Pattern Was Named a Leader in the 2020 Call Center Software Frontrunners Quadrant With Customer…

Analyst Report Recognizes 7.ai for Leadership in Unified Voice and Digital Solutions, Bot-Agent Collaboration, Deep Intent Prediction and Vertical…

Artificial Solutions the leading specialist in enterprise-strength Conversational AI, announced that prominent analyst firm Ovum has recommended…

Acquisition of Kylie.ai expands Directly’s technical capabilities to include transactional use cases for customer support Directly, a leader in…

A Survey of Banks in 10 Countries Finds That U.S. Banks Lag Behind Global Counterparts in Integrating Functions A new independent survey by …

“MRP Prelytix Differentiates Itself in the ABM Market with Its End-To-End Approach That Spans the Complete ABM Cycle.” MRP Prelytix, the only…

SaaS-Based Self-Adjusting Testing Platform Built for Agile Development Teams Datadog, the leading monitoring and analytics platform for modern…

Bright Pattern, the omnichannel cloud contact center provider for innovative companies, recently recognized in numerous reports as the shining star in…

Leading analyst firm lauds Pega's unique position to drive and scale RPA from end to end for the largest organizations Pegasystems Inc., the…